This page is the accessibility statement for UK Therapy Guild. It covers our commitment to accessibility, how to use this website and its accessibility menu, the support available to students, free tools that can help you read and study, organisations that offer independent advice, access at our training venue, frequently asked questions, and how to contact us or report a problem.
Accessibility

Accessibility

UK Therapy Guild is committed to making sure that as many people as possible can use our website and take part in our training. This page explains what we provide, the support available to students, the tools and organisations that can help, and how to contact us if you need it.

Using this website

We want this website to be straightforward to use, whatever device or assistive technology you rely on. We aim to follow the Web Content Accessibility Guidelines (WCAG 2.1) and review the site regularly.

Accessibility menu

An accessibility menu is available on every page. Open it using the accessibility icon near the bottom of the screen to change the text size, highlight links and headings, turn on a dyslexia-friendly font, adjust contrast and spacing, and choose reading profiles for low vision, ADHD, epilepsy and more. Your settings stay on as you move around the site.

Keyboard shortcut: press Alt + A to open and close the menu, or Option + A on a Mac. You do not need to find the button at all.

Not sure which button it is?

The site also includes:

  • A “Skip to content” link for keyboard and screen-reader users.
  • Pages that can be navigated using a keyboard alone.
  • ARIA labels throughout, so menus, buttons and interactive elements are announced clearly by screen readers.
  • Alternative text on images.
  • Resizable text in a clear, readable typeface, with attention to colour contrast.

We have not yet completed a formal external audit, so we cannot claim full conformance with WCAG 2.1. We are continuing to make improvements. If you find something difficult to use, please tell us using the contact details below.

Support with your studies

We make reasonable adjustments for students with disabilities, long-term health conditions, specific learning differences such as dyslexia, and other additional needs, in line with the Equality Act 2010. You do not need a formal diagnosis to ask for support, and anything you share is treated confidentially and used only to arrange the help you need.

Depending on your circumstances, support can include:

Assignment extensions

Additional time and flexible deadlines on written work, agreed with your tutor.

Materials in alternative formats

Course notes and materials in formats that suit you, including larger text and accessible documents.

One-to-one tutor support

Additional tutorial time and a named contact for support.

Flexible attendance

Flexibility around attendance and the practical parts of the course where your circumstances require it.

To arrange support, mention your needs when you enquire or apply, so we can prepare. We will talk through what would help, confidentially and without obligation, and agree any adjustments with your tutor and review them during your studies. Our wider approach is set out in our Equal Opportunities and Diversity Policy and related documents.

Tools that can help you read and study

These are the tools our students tell us make the biggest difference, particularly for reading long documents. All but one are free, and most are already on the device you own. You do not need any of them to study with us, and we can supply materials in an alternative format instead if you prefer.

Having text read aloud

Changing the settings on your own device

Every phone, tablet and computer has accessibility settings built in, and they are free. Text size, contrast, magnifiers, screen readers, captions and voice control are all in there. These are the makers’ own guides.

Organisations that can help

These are independent of the Guild. We list them because they give free, expert advice that we are not qualified to give, and because you may want to talk to someone who is not your training provider. Contacting any of them is your business and you do not need to tell us.

If the whole subject is new to you, AbilityNet’s beginner’s guide to digital accessibility (opens in a new tab) is a plain-English place to start.

mind logo Mind (opens in a new tab) Mental health charity. This section covers support and treatment while you are studying. Training in counselling can bring up your own material, and that is normal rather than a sign you are in the wrong place. Mind explains what support exists and how to ask for it. British Dyslexia Association (opens in a new tab) Advice for adults on dyslexia, including assessment, workplace rights and study strategies. Useful whether or not you have a diagnosis. You do not need one to ask us for support, but many people find it helps to understand what they are dealing with. RNIB (opens in a new tab) Royal National Institute of Blind People. This section covers education and learning with sight loss. Practical guidance on accessible formats and assistive technology. If you need our course materials in a particular format, tell us and we will arrange it. Scope (opens in a new tab) Disability equality charity offering free advice on rights, money, work and everyday life. Good starting point if you are unsure what you are entitled to, or if you want to check whether an adjustment you have been offered is reasonable. AbilityNet Free (opens in a new tab) Free technology support for disabled and older people, including volunteers who will help you at home. If a device is the barrier rather than the coursework, this is the practical fix. They will send a volunteer to your home to set things up. Disability Rights UK (opens in a new tab) Run by and for disabled people. Information on rights, benefits, education and independent living. The place to go for the legal side, including what a training provider is required to do rather than what it chooses to do.

Our training venue

In-person teaching takes place in Croxteth, Liverpool. The venue has been chosen with physical access in mind.

Venue access

Address Our Lady’s & St Swithin’s RC Primary School, Parkstile Lane, Croxteth, Liverpool, L11 0BQ
Step-free access Level or ramped access throughout, with teaching on the ground floor.
Parking Accessible parking is available on site, close to the entrance.
Facilities An accessible toilet is available at the venue.

If you have a specific access requirement for a visit, please let us know in advance so we can make sure everything is ready.

Frequently asked questions

How do I change the text size or colours on the website?

Open the accessibility menu using the icon near the bottom of the screen, or press Alt + A (Option + A on a Mac). You can adjust text size, spacing and contrast, highlight links and headings, turn on a dyslexia-friendly font, and choose reading profiles for low vision, ADHD, epilepsy and more. If you cannot find the icon, use the “Show me the accessibility button” button near the top of this page and it will be highlighted for you.

Do I need a formal diagnosis to get support?

No. A diagnosis can sometimes help us tailor support, but it is not required in order to ask. If something would help you study, please get in touch.

I have dyslexia or another specific learning difference. Can you help?

Yes. We can provide materials in alternative formats, allow additional time on assignments, and arrange one-to-one tutor support. The British Dyslexia Association (opens in a new tab) also has free advice for adults, and many students find text-to-speech software helps with long reading lists.

Can I get course materials in a different format?

Yes. Ask your tutor or contact us and tell us what would work for you, for example larger text, a different font, or a document that works properly with a screen reader. We would rather you asked early than struggled with something we could have changed. If you are making documents yourself, AbilityNet’s guide to creating accessible documents (opens in a new tab) covers the basics.

Do I have to buy software to study with you?

No. Everything you need to complete the course is provided. The tools listed on this page are optional, two of the three are free, and we can supply materials in an alternative format instead. Please tell us if cost is a barrier.

Is the training venue wheelchair accessible?

Yes. The venue has step-free access, ground-floor teaching, accessible parking on site and an accessible toilet.

Will my information stay confidential?

Yes. What you share is treated confidentially and only passed to the people who need it in order to arrange your support.

Contact us

If you have an access requirement, need support to study with us, or want to report a problem with this website, please contact us. For website issues, please tell us what happened and which page you were on, and we will do our best to put it right.

This accessibility statement was last reviewed in August 2026.